As of 1st October 2018 we are adjusting the standard terms for payment of invoices. For new customers and for all invoices for new products and services must be paid immediately.
All subsequent invoices must be paid by their due date. Invoices will normally be issued 7 days before of the due date. There will be one overdue invoice notice 14 days after the due date. The invoice will be reissued with the 10% late fee added on the 28th day after the due date. After 45 days past due interest will begin to be added to the invoice at the HMRC approved rate of 8% + Bank of England base rate. See government website for more information: https://www.gov.uk/late-commercial-payments-interest-debt-recovery/charging-interest-commercial-debt.
If you have any questions then please submit a support ticket to the accounts department.